Terms & Conditions


We provide an obligation free quoting service between the hours of 7am-4pm Monday – Friday. The initial consultation is for 15 minutes. After this time we will charge $50 per half hour. If you require a second visit after the initial quote you will be charged $50. Quotes are emailed within 2 business days and are valid for 3 months.

Acceptance of quotes

If you choose to go ahead you can then call the office on 0415 953 271 to book in a suitable day.

Site preparation

The client must provide clear access before the job commences. This includes moving garden furniture, ornaments, movable plants, fence panels etc. We do not replace fence panels or posts that have been moved as we are not qualified fencers. SCMTS will not take any responsibility for damage to movable objects on site.

Stump grinding

All stump grinding debris will be left on site unless otherwise stated on the quote. This may include small chunks of timber but mainly sawdust that can be spread over the garden but will not be cleaned up or spread by SCMTS. All care but no responsibility will be taken for damage to water pipes or services that have not been discussed or identified before commencement of work.

Site condition

If the client is not happy with the condition of the site, we are happy to discuss over the phone and try to resolve the situation. If the job has not been completed as per the quote we will endeavour to have it completed as a priority. Scratches and dents are a small part of what happens in our line of work. We will try to avoid these as much as possible however we are only human and small damages sometimes occur. We are fully insured if there is damage to property due to our mistake. However, if the damage could have been avoided through clear site access provided by the client we will not take responsibility.


An invoice will be emailed once the job is completed. Payment must be made within 7 days of the invoice date or a late payment fee of $10 per week will be incurred. We accept Cash, Cheque and Credit Cards (Master or Visa accepted however a fee of 2.2% will be charged). If payment is not received within 30 days (unless previously arranged) where work is required by a builder or developer, a Caveat will be placed on the project until all outstanding invoices are paid.


If you wish to cancel or postpone a job please call us at least 48 hours before the commencement date. Any cancellations within 48 hours will incur a cost of 30% and within 24 hours will incur a 50% cost of the total job value.

Sophia Kusznirczuk
Got the job done quickly for a reasonable price. Communicated well and cleaned up after themselves.
Jeff Wyatt
I am so happy I called Sydney City Mulch & Tree Service Landworks! They worked me into the schedule when they had an opening, weeks ahead of when I thought my project would be done. They took care of huge piles of large dead trees and underbrush that were left in my yard from the previous owner. It was mulched up and nothing had to be hauled away. I would recommend them to anyone in Sydney that needs clearing, and for any size job. I thank them so much for their prompt and skilled service
Christina D'Albora
Zac was recommended to me and when I contacted him, he didn’t hesitate in donating a load of wood chip for our community garden. He was very efficient and professional. Thank you again Zac for helping make our community greener. Christina
Damian Thornley
Professional operators. Left our property impeccably cleaned after the tree work. Attention to detail and conducting the works exactly as we specified. I would highly recommend Zach and his team. Regards, Damian.
Elijah Charlotte
Couldn’t recommend these guys enough, they came and removed a tree and a few stumps for us. Not only were they professional but both were very nice guys and easy to get on with! They went above and beyond our expectations, can’t believe how tidy they left everything. Definitely the best tree services in Sydney.
Albart Jeyo
The team at Sydney City Mulch & Tree Service was very professional from the initial phone call through installation. Their work was very well done and the price was good. We are very pleased with the end result; picture-perfect. I'd recommend contacting them and will do so for my future needs
Linda Schulmalski
These people are the best! Sandy is such a delight! Fast, helpful, generous, and kind. They were lifesavers when a storm ruined my 5k event trail days before the race. They delivered quality wood chips quickly!
Jose Barnes
We have hired Sydney City Mulch & Tree Service several times for tree and stump removal and they are just great! Fast, reasonably priced, and super careful of my plants!
Sean Roberts
Scott Davis
Zac and the team are fantastic. Marcus was on site manager for my job and he was superb. Quick, tidy, polite and excellent finished product. Highly recommended.